Privacy Policy

Introduction

Elite Pro Restoration LLC ("we", "our", or "the company") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide to us through our website eliteprorestoration.net.

Information We Collect

We collect the following information when you complete one of our service request or contact forms:

• Full name
• Phone number
• Email address
• Property address
• Insurance information (if applicable)
• Details of your service request

How We Use Your Information

We use your personal information exclusively to:

• Respond to your service requests and inquiries
• Contact you by phone, text message, or email about your request
• Provide estimates and restoration services
• Coordinate with your insurance company if necessary

Consent

By completing our forms and checking the consent box, you agree that Elite Pro Restoration LLC may contact you by phone, text message, or email regarding your request. This consent is voluntary and you may withdraw it at any time by contacting us directly.

TCPA Compliance

In compliance with the Telephone Consumer Protection Act (TCPA), we will not contact you by phone or text message without your prior written consent. Your consent is not a condition of receiving our services. You may opt out of communications at any time by replying "STOP" to any text message or contacting us directly.

Data Protection

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the satisfaction of any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of incorrect data
• Request deletion of your information
• Withdraw your consent for communications

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at: